Patti's a specialist in customer service. She's devoted her career to the entire spectrum of service, from running an office by herself to managing 60 service reps. After 18 years in management where her focus was on service training and development in the mortgage industry, she’s happy to be back in a one-to-one position where she can help you. You’ll find that she never gets ruffled; instead, she gets right to the heart of a solution. She’s resourceful, compassionate, and gives you her respect together with her full attention.

A 4-generation Houstonian, Patti studied business at the University of Texas at Austin. She’s married with 2 children, and is an avid reader and a genealogist.